Teaching and Learning

Chan Ming Kit 11321186
@CCC Kei San Secondary School

Lack Computer Literacy Among Students

Problem and Causes

In my lessons, I observed several instances that highlighted the students’ low computer literacy. For example, when asked to perform basic tasks like turning on a computer, navigating file systems, or using keyboard shortcuts, many students hesitated or were unsure how to proceed. This lack of confidence and familiarity with basic computing operations was a clear indicator of their limited exposure and proficiency. The importance of addressing this issue lies in ensuring that students are equipped with essential digital skills, which are integral to navigating the modern educational and professional landscape.

To better understand the low computer literacy among my Form 2 students, I delved into identifying the underlying causes. These root causes provide crucial insights into the barriers faced by the students in acquiring fundamental computer skills, crucial for their academic and future professional development. The investigation into these causes involved observations in the classroom, student interviews, and an evaluation of the current educational structure and resources. Here are the key factors identified:

  1. Limited Access to Computers at Home: he issue of students not having personal computers at home is more significant than it appears at first glance. Many students rely exclusively on smartphones and tablets, which, while convenient for certain tasks, do not provide the same learning experience as a desktop or laptop computer. This reliance on mobile devices means students miss out on key aspects of computer literacy, such as using a full-sized keyboard, navigating desktop operating systems, and understanding file management systems, which are fundamental to using computers effectively in an academic and professional context.

  2. Inadequate Prior Training: The lack of structured computer literacy lessons in the previous academic year contributed significantly to the students’ foundational gaps. This deficiency was largely due to disruptions caused by COVID-19, which led to a decrease in face-to-face instructional time and a reduction in overall lesson hours. The shift to remote learning environments, while necessary, further compounded this issue, as it limited opportunities for hands-on computer training, a crucial aspect of building computer literacy.

  3. Non-Specialist Teachers: The shortage of qualified computer science teachers at our school has led to a situation where educators without a specialized background in computer science are teaching the subject. Specifically, two non-specialist teachers are responsible for teaching four out of the five Form 2 classes. This situation impacts the quality of computer literacy education, as these teachers might not be fully equipped to deliver practical, hands-on computer training. Their lack of specialization in computer science could lead to a more theoretical approach, potentially limiting students’ opportunities to engage in essential hands-on computer experiences.

Possible Solutions

Addressing the challenge of low computer literacy among Form 2 students requires exploring and implementing targeted solutions. Considering their diverse learning needs and the unique context of our school, I propose several strategies based on educational research and pedagogy.

  1. Utilizing Veyon Master: Veyon Master, a device management application, allows for the remote control of students’ computers, simplifying tasks like turning on/off computers, opening applications, and file sharing. This strategy, in line with Vygotsky’s scaffolding concept, supports students by minimizing the initial challenges of basic computer operations, thus allowing them to concentrate on learning the subject matter (Vygotsky, 1978). However, there’s a risk of students becoming overly dependent on teacher assistance, potentially hindering their independent problem-solving capabilities in the long term.

  2. Assistance from Co-Teach Teacher: Utilizing the co-teaching system, where an assisting teacher helps students struggling with basic computer tasks, aligns with the principles of differentiated instruction. This method, advocated by Tomlinson (2001), personalizes learning experiences to meet individual student needs, offering one-on-one guidance. However, the effectiveness of this approach could be constrained by the high number of students requiring assistance, making it challenging for the co-teach teacher to address all individual needs adequately.

  3. Providing Extra Training Sessions: Conducting additional training sessions for students on basic computer operations aligns with the explicit instruction approach, where direct teaching of skills is crucial for effective learning (Archer & Hughes, 2011). This approach aims to equip students with long-term, practical computer skills that are beneficial throughout their educational journey. The main challenge here is the non-score bearing nature of these sessions and the already tight schedule of students, which might affect their motivation and ability to attend.

  4. Detailed Operation Instructions in Exercises: Incorporating comprehensive, step-by-step operational instructions with screen captures in practical exercises follows cognitive load theory. This theory, proposed by Sweller (1988), suggests that learners benefit from well-structured information that simplifies complex tasks, thereby reducing unnecessary cognitive load. This approach ensures students can practice essential skills during class and follow instructions easily. However, a potential drawback is that it might lead to lengthy exercise notes, consuming more class time and possibly limiting the scope of class exercises.

Research References
  • Archer, A. L., & Hughes, C. A. (2011). Explicit Instruction: Effective and Efficient Teaching. Guilford Press.
  • Sweller, J. (1988). “Cognitive Load During Problem Solving: Effects on Learning”. Cognitive Science, 12(2), 257-285.
  • Tomlinson, C. A. (2001). How to Differentiate Instruction in Mixed-Ability Classrooms. Association for Supervision and Curriculum Development.
  • Vygotsky, L. (1978). Mind in Society: The Development of Higher Psychological Processes. Harvard University Press.

Choosing a Feasible Solution

For my chosen solutions, I have opted for Solution 1 (Utilizing Veyon Master) and Solution 4 (Detailed Operation Instructions in Exercises).

Solution 1 allows me to address immediate operational challenges students face. Veyon Master enables selective assistance, allowing me to remotely perform specific actions for students who particularly struggle with basic tasks. This targeted approach ensures that only those who need extra help receive it, promoting a more efficient learning environment.

Solution 4 prioritizes foundational learning. While it may result in less advanced content coverage, establishing a strong base in computer operations is crucial. Detailed instructions ensure that all students, regardless of their initial skill level, can follow and understand the basics. This foundational approach is vital for building their confidence and competence in computer literacy before moving on to more complex topics.

In conclusion, the combination of Solution 1 (Utilizing Veyon Master) and Solution 4 (Detailed Operation Instructions in Exercises) offers both immediate and long-term benefits. Solution 1 addresses instant needs, providing quick assistance to students who struggle with basic operations. It ensures that immediate barriers in computer literacy are effectively tackled. On the other hand, Solution 4 is geared towards the long-term development of students’ computer skills. By focusing on foundational learning through detailed instructions, it lays the groundwork for students to build upon their computer literacy, ensuring a solid base for more advanced learning in the future.

Example of a Worksheet with Detailed Operation Instructions in Exercises

IT04 & 14_5_動畫_GIF製作

Implement and Observe the Solution

Implementing Veyon Master involved an initial learning curve, as I navigated its functionalities and tested its reliability. The feature to remotely control computers proved reliable for tasks like turning them on/off and navigating to websites, but the command to start applications was complex, requiring specific file paths. This necessitated thorough testing and setting up saved commands for ease during lessons. The implementation significantly improved classroom efficiency, reducing technical troubleshooting time and allowing swift assistance for students struggling with steps.

Designing worksheets for Solution 4 was challenging, particularly in matching screen captures with students’ computer layouts and language settings. It required extra effort to capture relevant screens on student computers and adapt my device’s settings. The introduction of these detailed worksheets resulted in a smoother learning experience, as students could follow along independently or refer to the instructions when needed, minimizing the need for individual explanations.

Review the Process and Outcomes

Evaluating the effectiveness of my teaching and students’ learning over these lessons, the solutions implemented showed positive outcomes. The use of Veyon Master and detailed instruction worksheets significantly improved classroom efficiency and student independence in task completion. For future iterations of this unit, I would consider refining the application commands in Veyon Master for even smoother operation and customizing the worksheets further to align more closely with students’ computer interfaces.

Reflecting on this problem-solving process, it has been an effective approach in enhancing my teaching competence, particularly in addressing diverse learning needs. The experience has underscored the importance of adaptability and proactive solution-seeking in teaching. Moving forward, I plan to apply this process in identifying and addressing individual student challenges, thereby helping each student develop their potential more effectively. This approach, focusing on personalized support and practical solutions, will be integral in catering to the varied needs of my students.

Connections to CILO 3 and FEILOs 3, 5-8, 10

The problem-solving process in my teaching to solve the addredded issue directly links to CILO 3 and FEILOs 3, 5-8, 10 as follows:

  • CILO 3 (Creative Thinking Skills): My approach to addressing computer literacy issues required innovative thinking, especially in adapting technology (Veyon Master) and instructional materials (detailed worksheets) to meet diverse needs.

  • FEILO 3 (Cater for Diverse Learning Needs): By customizing learning tools and methods, I catered to students with varying computer skills, ensuring inclusivity in learning.

  • FEILO 5 (Content Knowledge) and 6 (Pedagogical Knowledge): Utilizing specific technology tools and differentiated instruction demonstrated a blend of content and pedagogical knowledge, crucial for effective teaching.

  • FEILO 7 (Learning Environment): The implementation of technology-enhanced solutions fostered a more engaging and productive learning environment.

  • FEILO 8 (Assessment Strategies): Continuous observation and assessment of these solutions’ effectiveness allowed me to gauge and respond to student learning progress.

  • FEILO 10 (Professional Learning): This entire process exemplified ongoing professional learning, showcasing a commitment to improving teaching practices and student outcomes.